Thank you for choosing your Houston Jiffy Lube location at 2001 S. Shepherd Drive. Please tell us how we did! Your feedback is very important to us and is read by the owner of each service center and reviewed with managers and employees.
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1. Overall Performance How would you describe the overall service you received during your most recent visit to Jiffy Lube?
2. Earn Your Business If convenient, would you return to this Jiffy Lube?
3. In and Out Quick How would you rate your most recent visit on getting you in an out quickly?
4. Enough Crew In your opinion, were there enough crew members working to handle the number of cars coming in?
5. Well Trained How would you rate your most recent visit on well trained employees?
6. Information Did a Jiffy Lube employee provide you with specific manufacturer recommendations regarding the maintenance needs of your vehicle?
7. Useful Did you find the information given, based on the inspection of conditional items and your manufacturer’s recommended service intervals, informative?
8. Respect for Car How would you rate your most recent visit on treating your car with respect?
9. Acknowledged When you first arrived at the center, were you immediately greeted or acknowledged by a Jiffy Lube employee?
10. Polite & Respectful How would you rate your most recent visit on polite and respectful employees?
11. Did you know this location offers State Inspection Services?
12. If yes on #11, did you choose to visit this location because of they offer State Inspection Services?
13. What prompted you to visit your Jiffy Lube location today?
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